A. Perez-Encinas e J. Rodriguez-Pomeda, “Support service landscape as a key strategic driver in the actual knowledge economy of spanish higher education institutions”, EIAE.RH, vol. 3, nº 4, p. 58–68, jan. 2017, Acesso em: jul. 09, 2026. Disponível em: https://revistahipotese.editoraiberoamericana.com/revista/article/view/292